

Navigate to the ‘Can’t Make/Receive Calls’ option, whereby you should see a notification if an AT&T phone outage is the problem. You can know whether this is the cause of the problem by selecting the ‘Voice’ option on the AT&T support website, then sign in using your username and password. A phone outage is a network disruption that simultaneously affects many phone users in a given area and is primarily due to technical breakdowns. Put in mind that network or service outage differs from network coverage.

If not, your AT&T cordless phone’s network is most likely the problem, and resetting it should resolve the problem. To confirm if network connectivity is the problem, try using other phones in the building to test whether they exhibit a similar issue.

Network connectivity issues could either originate from your home or from the AT&T network itself. Inadequate network coverage is yet another significant reason your AT&T cordless phone handset does not work or lacks a clear dial tone. You can purchase corresponding accessories as they are readily available. Do not worry if the handset lacks a warranty. In such a case, you may be obliged to replace the battery or charger, and this is where your AT&T cordless phone’s warranty should come into play. Ensure you check if the LED light illuminates to confirm that the handset is charging.įailure of the battery to charge may signify that either the battery or charger is defective. Fortunately, AT&T cordless phones are fitted with an LED light to indicate whether the device is charging. That said, it is advisable to charge the device for the required amount of time before attempting to power it on again.
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However, before concluding that the battery is defective, consider charging the device first.ĪT&T cordless phones require up to sixteen hours to attain a full charge for optimal performance. The battery serves as an integral part of cordless phones and could be the source of the problem. If your cordless phone seems completely dead or fails to power on, you may want to focus your attention on its battery. Possible Causes of the Problem (AT&T handset not working) Low or Defective Battery Hold on for a few minutes before plugging the base unit back to the power source and powering on your handset.Īlthough the problem could be due to various causes, this process should do the trick if you’re experiencing a minor setback. You can reset your AT&T cordless phone by disconnecting it from the power source, which entails detaching the handset’s battery as well.

The best way to go about the situation is to reset or restart your AT&T cordless phone handset before resorting to more complex solutions. This article evaluates the possible causes and solutions to your AT&T cordless phone handset not working. You don’t have to freak out because such issues are often minor and can be resolved in no time. You may experience problems such as your AT&T cordless phone handset not working or lacking a dial tone during such instances. Unfortunately, just like most technological equipment, your AT&T cordless phone handset is likely to break down at some point. Due to these and more outstanding aspects, AT&T cordless phones tend to be a sought-after preference for consumers since the brand offers value for money. The brand provides the best wireless network in its class, gracing its users with ideal voice quality and accessibility.
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Step by Step Guide on How to Reset Your AT&T Cordless Phone.Possible Causes of the Problem (AT&T handset not working).
